Effective Date: September 1st. 2024

Transparent House, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, transparenthouse.com. Please read this policy carefully to understand our practices regarding your personal data.

 

 

1. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Personally identifiable information such as your name, email address, and contact information that you voluntarily provide when you contact us or subscribe to our services.

• Derivative Data: Information automatically collected when you access our website, such as IP address, browser type, operating system, and the pages you have viewed.

 

 

 

2. Use of Your Information

We use the information we collect to:

• Provide, maintain, and improve our website and services

• Respond to your inquiries and offer customer support

• Send you promotional communications and marketing messages (you may opt out at any time)

• Monitor and analyze usage and trends to improve your experience on our website
   

 

3. Cookies and Similar Technologies

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to this email address. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

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4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party companies who perform services on our behalf, such as hosting, data analysis, and customer service.

• Business Transfers: If we sell or transfer all or a portion of our business or assets, your information may be transferred.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
   

5. Your Choices

You have several choices regarding your personal data:

• Opting Out of Email Communications: You may unsubscribe from our marketing emails by following the opt-out link in these emails.

• Cookie Management: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
  
   

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, please understand that no system is completely secure, and we cannot guarantee the absolute security of your data.

 

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13 without verifiable parental consent. If we discover that we have collected information from a child under 13 without parental consent, we will delete that information as quickly as possible.
 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you by posting the new policy on our website and updating the effective date. You are encouraged to review this Privacy Policy periodically to stay informed of updates.

 

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Transparent House, Inc.

sc@transparenthouse.com

415-501-9550
494 San Francisco, CA 94111